The easiest and most fun way to improve service quality!

Put your employees into the customer satisfaction game

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One month free trial, no credit card needed

Hotels
Restaurants
Fitness
Multi Location
Coffee Shops
Grocery Stores
Hotels
Restaurants
Fitness
Multi Location
Coffee Shops
Grocery Stores

Customer feedback tells it all

We connect to your Google Reviews and to your CRM system to analyse customer feedback in real time.

  • Comments on your Services, Behaviours, Employees and Products are extracted from each review

  • See what is working and what is not in minutes

  • Compare multiple locations with a single click

  • Identify trending problems before they hurt

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Employee contests and targets powered by service quality insights

Turn customer feedback into motivating contests, measurable targets, and continuous service improvement.

  • Create contests around customer sentiment for service quality

  • Set individual or team targets for departments, services, and locations

  • Keep employees engaged with leaderboards, achievements, and recognition

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Employees compete to create better customer experiences

The ReviewElf employee web-app puts customer feedback in the center of the daily rhythm.

  • Employees see their customer experience scores and achievements in real time

  • Compete with teammates through contests, rankings, and service quality targets

  • Build a stronger customer experience culture across every department and location

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A social feed built around the voice of your customers

Customer reviews, employee achievements, and team wins become visible across your organization in a fun and engaging social feed.

  • Customer reviews and employee achievements are shared automatically in a company-wide feed

  • Employees celebrate each other through likes, comments, reactions, and recognition

  • Create transparency around customer experience performance across teams and locations

  • Build a culture where great customer experiences are visible, appreciated, and celebrated every day

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Continuous improvement powered by customer feedback

ReviewElf helps businesses continuously improve customer experience by transforming feedback into insights, employee motivation, and better service quality.

  • Analyze customer reviews to uncover service quality trends, behaviours, and operational insights

  • Turn insights into employee contests, targets, and customer experience goals

  • Keep employees motivated through recognition, visibility, rankings, and achievements

  • Better employee engagement leads to better customer experiences and stronger reviews

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